If you have questions or comments regarding Avalon Packaging Equipment LLC or one of its products, please email us for a speedy answer at info@avalonpackagingequipment.com.

Technical support is available Monday - Friday 10am-4pm MST. Technical Support is provided by phone only. On-site service is not available.
Avalon Packaging Equipment LLC highly recommends that you keep all of your original packaging. This is precautionary to ensure you have what you need if the machine needs to be sent in for repair.

Cancellations must be made within 24 hours of placing the order.
If a cancellation is placed within 24 hours and the order has not shipped, a refund will be issued by which method the order was originally charged.
Avalon Packaging Equipment LLC reserves the right to cancel any order at any time if company sees fit.

Personal and Business Checks: All checks are held for 10 business days. Once 10 business days is complete, the order will be released and shipped. Returned check will be charged a $50 USD return check fee. Counter checks will not be accepted.
Checks, Money Orders and Cashiers Checks: Must be sent in US funds.
Credit Card Payment: Credit card payments will incur a 3% processing fee.

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Avalon Packaging Equipment LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Avalon Packaging Equipment LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Avalon Packaging Equipment LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.